Dispatcher

Dispatcher - Red Deer

Location: Red Deer, AB, Canada
Career Number: 1970
Date Posted: 2019-12-10

Working at DFI

DFI has over 25 years of experience providing quality piling services and products to industrial clients throughout North America.
At DFI, we believe anything is possible and we’re relentless in our pursuit of excellence. To direct our focus, our team strives for achievement, expertise, and pride when it comes to our service.
We understand that there is more to a great job than the work you do. As such, we are proud to provide our team with a variety of benefits to ensure they and their families are kept safe and comfortable throughout their career.

Job Profile

Our Dispatchers are crucial to branch operations. They are responsible for coordinating our logistical requirements as well as acting as a first line of contact for our customers

Job Duties

  • Receive job orders from customers
  • Plan loads and trips to meet logistical requirements
  • Liaise with other branch offices
  • Organize and dispatch crews and equipment to the field
  • Arrange for accommodations for personnel
  • Obtain over-dimensional and overweight permits
  • Follow up with crews and customers on job satisfaction
  • Ensure compliance with HOS and NSC requirements
  • Promote sales of DFI services with current and prospective customers in the area
  • Process bills of lading, timesheets, logs on a daily basis
  • Provide backup for branch manager as needed
  • All other duties as assigned

Qualifications

  • Must be familiar with federal and provincial hours of service
  • Must understand transport regulations for AB, BC, and SK
  • Working knowledge of Microsoft Excel, Word and Outlook
  • High attention to detail
  • Strong organizational and interpersonal skills

 

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